News and Articles

What are “Exploits”

I found this article on the Malwarebytes Labs website and found it incredibly valuable. I encourage you to click through and see the full piece on their site. –Geoff You’ve heard us talk a lot about exploit kits on this site, from newly discovered families of exploits to the rise and fall of their popularity among cybercriminals. But have you ever…read more →

Serious Virus Circulating the Internet

IMPORTANT WARNING: A new version of the “CryptoLocker” virus,  sometimes referred to as ransomware, can cripple your computer  and render the data files on it useless. The antivirus software on your computer may NOT protect you from this threat. If you suspect your system has been compromised, please contact us immediately. CryptoLocker can strike Windows computers through an email that  appears…read more →

Changes in Phone Systems

The basic analog phone line in your home or business is being phased out. America’s plain old telephone network (aka, POTS) is rapidly being overtaken by new technology. The future is in Internet-based phone systems (Voice Over IP – VOIP) and many businesses and homes are making the switch. Though the timing remains unclear, the impact of change and what…read more →

Moving Ahead With New Telecom Options

Making informed decisions about the technologies that support your business are critically important and often confusing. This is especially true as it pertains to your choice of a phone system.  The major telecommunications issues for 2013 include rapid transformations prompted by mobility issues, cloud services, big data requirements, high speed video caching and the proliferation of mobile apps. Concerns over…read more →

Scam Alert

Beware of Scammers Pretending to be Microsoft Support Reps There are very few things in life that get me very upset, but Microsoft Scammers is definitely one. Based on the feedback we’re getting from clients, there are an increasing number of fake “Microsoft Support” calls happening in the Anderson area, so we wanted to warn everyone about this scam. Here’s…read more →

Go With a Pro

What is a Trunk Slammer? There’s a term we nerds sometimes use with each other: Trunk Slammer. A trunk slammer is an unprofessional IT “consultant” who is really just an amateur working out of the trunk of his car. This personal is generally untrained and got into computer support because it looked like fast, easy money. A Little Information Can…read more →

Beware of Phishing Scams

Don’t Panic – and Don’t Click! Every once in awhile, the evil people who run phishing scams and spread viruses figure out a way to get an email past your spam filter and into your InBox. They can be very tricky and scary. For example, look at this email:     It’s confusing. Did someone just take $760 from my…read more →

Do Not Install Every Windows Update

Do Not Install Every Windows Update As a Managed Service Provider (MSP), we manage our client’s computers. One of the most important things we do is to make sure that patches, fixes, and updates are installed. But that’s a bit more complicated than it sounds. For example, Microsoft released an update three days ago that is now causing many machines…read more →